Frequently Asked Questions
Our selection requirements include:
- Two or more years of experience in health care, with at least one year in a nursing home or hospital
- CPR certification
- PPD testing (TB testing)
- Criminal background check
- Physical examination
- Two or more positive references
- Professional licensing
We customize our services to each individual patient. First, we gather details about their condition(s), special needs, and personal preferences. Using that information, our Director of Nursing performs an analysis to build an individualized health care plan. She then chooses 2-3 candidates that are best suited for that particular patient. Finally, the patient and their family interviews each candidate and decides which one is best suited for their situation
Caregivers are matched with patients based on their skill sets, personalities, and professional experience. They thoroughly review each new patient’s client information profile, so that any questions can be addressed before they begin service. They also meet with new patients before beginning their assignments.
Absolutely. All of our professional caregivers are both bonded and insured.
Yes. We are licensed by the State of Maryland.
Yes. We conduct criminal background checks on all of our employees.
Specialty Care Services handles payroll, employee/employer taxes, workers compensation, and liability insurance – so you don’t have to. You will be billed weekly for our services. We accept personal checks, major credit cards, and most long-term care insurance plans.
Specialty Care Services is happy to offer patient care wherever our services are needed, including private homes, hospitals, nursing homes, retirement communities, assisted living facilities, and rehabilitation centers. Certain facilities require prior authorization before services can begin.
Medicare and most private insurance covers skilled nursing services; however, some private insurance policies will also cover unskilled nursing services. You should consult your individual insurance policy for specific information.
We are available 24-hours a day and are sometimes able to provide same day services. However, to ensure that patients receive the highest quality care and are matched with their ideal caregivers, we thoroughly assess patients’ needs before beginning new assignments.