We know our care is the best, but we may be a little biased! The opinions of the families we serve are the ones that matter the most.
We’re grateful to receive letters, cards, and phone calls all the time from delighted clients, and are pleased to share just a sampling with you below.
"Executive Director Al Simons worked personally with us to ensure a seamless transition in care and to see that some of the same staff from my mother, Viola's, hospital stay accompanied her home. Her caregivers have not only assisted her with the activities of daily living, including bathing and dressing, but they have also attended medical appointments with her.
We can't speak highly enough about these caregivers with whom we have developed a strong bond. My mother has bonded especially with Hawa Coulibaly, who she has long talks with on every topic from their favorite television shows to current political events. I have noticed a difference in my mother's mood as she looks forward to Hawa's company and being able to share her thoughts, feelings and opinions. She really cherishes the relationship she has been able to establish.
This has made all the difference for me, as I can now rest assured knowing that my mother is being taken care of and has found new friends in the process. Our choice of home health care provider was obviously the right one!"
"Thank you so very much for your wonderful service over the many months that we were able to engage you. I wish that I had heard about you earlier. We were so very pleased with Marie and the quality of care that she gave Mom. We will be recommending only your services to anyone who may need quality home care."
"You should know how wonderful Specialty Care Services was to use for our mom. All nursing assistants you sent were wonderful!!!! My mom had excellent care around the clock, day and night!!! Thanks to you and your staff so very much!!!"
"Thank you again for the kind, caring home care nursing assistance your home care aides gave to Mom over the many years. And thank you also for the lovely floral tribute! It was very much appreciated."
"It is with utmost warmth that I wish to thank you for the outstanding nursing aide services provided over the last week for my father, A. McDonald, who passed away peacefully at home this morning.
In particular, I want to commend the nursing services of Nadine Milton, Nursing Assistant, who assisted my father and our family during this most trying time. Nadine was here for eight hours during most nights providing highly professional, but extremely sensitive and tender care for my father. We simply could not have made it through this week without her support. Nadine followed the guidelines of the hospice nurse and home care staff, but also used her own good judgment and experience in how to proceed as my dad's situation changed during the nighttime hours. The hospice home care nurse in charge of my father's care was very impressed with the meticulous information regarding medications and nurses' notes on my father's condition provided by Nadine each day before she left.
Please know that the care my father received made it easier for him and for us to make it through the final days of his life in as much comfort as possible."
"On short notice, Adwoa Wilson was assigned to provide live-in, nursing assistant care for my father during the final year of his life. It was a difficult assignment as my father had limited mobility and significant health issues. Adwoa provided this care in-home on a 24/7 basis.
Ms. Wilson demonstrated in short order that she could assume full and competent responsibility for daily patient planning needs including overseeing the administration of medications, ensuring meals were prepared and scheduled appropriately, and undertaking bathing and hygiene and all other activities of daily living. She cheerfully and ably assumed all her home care nursing duties and as a self-starter consistently sought more ways to improve upon the physical environment to provide greater home care for her patient.
Ms. Wilson is an extraordinary individual and my family was fortunate to have such a person of high performance standards. We appreciate her willingness to extend herself to not only support my father's needs but for those of the entire family. She is a person who exudes personal integrity and who really cares for the patient in her care. She is an outstanding nurse who is a treasure for those fortunate enough to have her as their caregiver.
Without hesitation, I highly recommend Specialty Care Services and their staff and I am confident that they will be an important and contributing member of any household with similar nursing care needs. I assure you that Ms. Wilson will be greatly missed by my family."
"Bernadette is very well organized with her daily planning for my parents. She makes Mom and Dad very happy while meeting all of their daily home care needs. She is an angel and has helped my mom tremendously in every aspect. I am very happy to have her."
"Tom and I are very fond of Debbie Ann. She is like one of the family. We could not be more pleased."
"Marie is an excellent nursing assistant and companion. She is very patient and understanding with my dad. She is a joy to work with."
"Tina is an extraordinary, reliable and hardworking caregiver for my husband. Thanks to you and your staff for sending her to me."
"Thank you for sending us Nancy. She is very caring and reliable. She has built a strong bond with my husband. We both trust her and appreciate her dedication to her job."
"Sharon was very punctual and reliable; she remained calm even in difficult situations. Most importantly, she showed initiative in cleaning our home, doing laundry and assisting with other household chores that staff from other agencies simply did not do. We consider Sharon as a part of our family and we are blessed by her presence."
"I just want to let you know that we appreciated your home care nursing services. The caregivers were all very professional and a credit to your agency. Janet was very good and kind to Mom."
"I was very satisfied with Specialty Care Services and would not hesitate to recommend you to others, as I have already done. Thank you for sending us Mary and Jennifer."
"Joyce was absolutely wonderful!!! She helped us so very much with all of our home care needs."